Return and Refund Policy
At Rock & Chic Boutique, we want you to love your purchase. If something isn’t right, we’re here to help.
Returns
We accept returns on unworn, unwashed, and undamaged items with original tags attached.
Returns must be requested within 14 days of delivery.
To start a return, please contact us at:
📧 youngs7924@gmail.com
Non-Returnable Items
The following items are final sale and cannot be returned:
- Sale or clearance items
- Accessories
- Gift cards
Refunds
Once your return is received and inspected, we will notify you of approval or rejection.
If approved, your refund will be processed to your original payment method within 5-10 business days.
Shipping for Returns
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos so we can resolve the issue quickly.
Questions?
If you have any questions about returns or refunds, reach out anytime:
Thank you for shopping with Rock & Chic Boutique—we appreciate your support!